What we collect
When you use ReccordSOP, we collect:
- Account information — email address, name, and profile photo when you sign up via Google or magic link.
- Screen recordings — video/audio files you upload for SOP generation. These are processed by our AI pipeline and deleted immediately after transcription. We do not store your video files.
- SOP content — the text content of SOPs you create, which is stored in your workspace database.
- Usage data — page views, feature usage, and error logs to improve the product.
How we use your data
- To provide the SOP generation service (transcription, AI processing)
- To manage your account and workspace
- To improve ReccordSOP based on usage patterns
- To send transactional emails (login links, billing receipts)
We never sell your data, use your content to train AI models, or share your information with advertisers.
Third-party services
We use the following services to operate ReccordSOP:
- Supabase — database and authentication (hosted in your selected region)
- OpenAI — audio transcription via Whisper API (your recordings are sent for processing and not retained by OpenAI)
- Anthropic — SOP generation and drift detection via Claude API (your transcripts are sent for processing and not retained by Anthropic)
- Cloudflare R2 — temporary file storage for recordings (files deleted after transcription)
- Stripe — payment processing (we never see or store your card details)
- Vercel — application hosting
Chrome extension
The ReccordSOP Chrome extension:
- Records your screen only when you explicitly click "Start Recording"
- Sends the recording directly to your ReccordSOP instance
- Stores only your API URL preference locally in Chrome
- Does not collect browsing history, cookies, or any background data
- Requires
storage permission (to save settings) and tabs permission (to open the SOP after generation)
Data retention
- Recordings: Deleted immediately after transcription is complete. Not stored.
- Transcripts: Stored only for drift detection comparisons. Deletable by the workspace admin.
- SOPs: Stored as long as your account is active. Deleted within 30 days of account closure.
- Account data: Deleted within 30 days of account closure upon request.
Your rights
You can at any time:
- Export all your SOP data
- Delete your account and all associated data
- Request a copy of all data we hold about you
Contact privacy@reccordsop.com for any data requests.
Changes
We may update this policy as the product evolves. Significant changes will be communicated via email to all account holders.