SOPS THAT WRITE THEMSELVES. AND TELL YOU WHEN THEY'RE WRONG.

  
  

Record any process. AI generates the SOP. Months later, record it again. We'll show you exactly what drifted. The only SOP tool that keeps your docs honest.

Free plan includes 3 SOPs/month. No credit card required.

SOPS THAT WRITE THEMSELVES. AND TELL YOU WHEN THEY'RE WRONG.

Starter templates for the DTC stack

KlaviyoGorgiasRechargeLoop ReturnsPostscriptShipBobYotpoAttentiveAfterShipTriple WhaleSmile.ioShipStationOkendoPrivyStamped

What is ReccordSOP?

ReccordSOP is an AI standard operating procedure tool built for Shopify direct-to-consumer brands. Record any process on your screen, narrate what you're doing, and ReccordSOP generates a structured SOP with numbered steps, screenshots, and decision branches. Re-record the same process six weeks later and our drift detection compares the two, flagging exactly what changed.

The tool is built around the operations stack DTC brands actually use: Klaviyo flows, Gorgias macros, Recharge subscription configs, Loop Returns policies, ShipBob routing rules. SOPs aren't generic documentation; they're the playbook your team runs at peak.

Record
AI writes
SOP
Drift check

Record once. AI writes it. Re-record later and the drift check flags what changed.

How it works

   

01

Record or paste

Record your screen, paste a transcript, or write from scratch. Whatever fits the process you want to document.

REC 00:42recording your screen…
Refund
"…then open the order and click refund…"
02

AI writes the SOP

Our AI transcribes, extracts steps, identifies decision points, and embeds screenshots from the video with click highlights.

AI generating SOP…
✓ Transcribed✓ 8 steps found● Embedding screenshots
01
02
03
04
⑂ Decision: over $500 → manager approval
03

Publish to your team

Edit in a rich text editor, assign to a department, and your team can access it instantly. Share via link or PDF.

reccordsop.com / sop Published

How to process a refund

v3 · Fresh
EngineeringPDF exportShared link
reccordsop.com/s/refund-processCopy
01
02
AMS3 acknowledgmentsrequired reading ✓
3 months later

Drift detected

Record the process again and ReccordSOP flags exactly which steps changed. Your docs stay honest.

3 months later · re-recordedDrift detected
6 steps compared1 changed1 added
03
04

Step 4 changed

Submit via Stripe dashboard

Submit via the new billing portal

06

+ New step: log the refund in the tracker

Update SOPView full diff

What makes us different

   
    

01

Drift detection

Record the process again months later. AI compares it to the SOP and shows you exactly what changed: new steps, removed steps, different tools. Other tools just overwrite the old SOP. We show you the diff.

Step 4 changed

03 · Verify the refund amount

Submit via Stripe dashboard

+Submit via the new billing portal

05 · Notify the customer

02

Version history with diff view

Every save creates a snapshot. See exactly what changed between any two versions with word-level highlights. Restore any past version in one click.

v1
v2
v3
current

Refunds over $200 $500 need manager approval.

03

Freshness tracking

Every SOP has a freshness score. Green when recent, red when stale. Know exactly which SOPs need attention before your team follows outdated procedures.

Refund processFresh
Returns & RMAAging
3PL onboardingStale

AI capabilities

   
   

Three different AIs work together so you can create, query, and refine SOPs without writing a word.

Generate from text

Paste a meeting transcript, rough notes, or an existing doc. AI structures it into a complete SOP with steps and prerequisites.

Improve with AI

One click and AI reviews your SOP for clarity, missing prerequisites, and ambiguous steps. Shows you a diff of suggested improvements.

Ask AI assistant

Employees can ask questions like "how do I process a refund?" and get answers pulled from your company SOPs.

Auto screenshots

AI extracts the right frame at each step and highlights the UI element being interacted with. Works for any application, not just browsers.

No narration required

Don't want to talk while recording? AI watches the video frames and figures out the steps from visual observation alone.

8 ready-made templates

Onboarding, incident response, refunds, month-end close. Start from a proven structure instead of a blank page.

Built for teams

   
  

Department-based access

Engineering sees Engineering SOPs. HR sees HR SOPs. Admins, heads, contributors, and members have clear permissions.

Read receipts

Mark SOPs as required reading. See exactly who has acknowledged each one. Critical for compliance and onboarding.

Audit log

Every change is logged: who created what, who published, who deleted. Admin-only view of all workspace activity.

Invite by email

Add a teammate by email and role. They get an invite link, set their password, and join the right department automatically.

Share without logins

Publish any SOP with a unique URL. Clients, contractors, and new hires read it instantly with no account required.

Chrome extension

Record directly from your browser. The popup opens a dedicated recorder window so the recording stays running while you work.

Pricing

    

Transparent per-user pricing. 5 user minimum on paid plans.

Free

$0
  • 3 SOPs per month
  • 1 user
  • 10 min max per video
  • Basic editor
  • Watermarked PDF
Get started
Most popular

Team

$19/user/mo
  • 50 SOPs per user/month
  • 5+ users (min 5)
  • 30 min max per video
  • Departments and folders
  • Shared links
  • Freshness tracking
  • Version history
  • Full PDF export
Get started

Business

$29/user/mo
  • 200 SOPs per user/month
  • Everything in Team
  • 60 min max per video
  • Priority support
Get started

FAQ

Questions DTC operators actually ask

ReccordSOP is an AI tool that converts screen recordings into Standard Operating Procedures for Shopify DTC operations teams. Record any process, and AI generates the documentation automatically with numbered steps, screenshots, and decision branches.

Drift detection compares a fresh recording of a process against the existing SOP. It identifies what changed: new steps added, steps removed, tools swapped, or steps reordered. This keeps SOPs accurate as your team and tools evolve over time.

The Free plan includes 3 SOPs per month and 1 user, no credit card required. Team is $19 per user per month (minimum 5 users) with 50 SOPs per user. Business is $29 per user per month with 200 SOPs and priority support.

Any tool you can demonstrate on screen. We have starter SOP templates for the DTC stack (Klaviyo, Gorgias, Recharge, Loop Returns, Postscript, ShipBob, Yotpo) but the recorder works on any web application, desktop tool, or in-house dashboard.

The difference is drift detection. Scribe, Trainual, Tango, and most SOP tools capture a process and store it. ReccordSOP keeps that process honest by comparing the live workflow back against the original SOP every time you re-record. See the full feature-by-feature comparison.

    

Every team has processes that drifted from the docs. ReccordSOP catches that, so your team follows what actually works, not what someone wrote six months ago.