Documentation
Everything you need to know about using ReccordSOP.
Quick Answer
ReccordSOP turns screen recordings into structured Standard Operating Procedures. Record your workflow once, AI generates the SOP with timestamped screenshots, and drift detection alerts you when reality diverges from documentation.
Getting Started
What is ReccordSOP?
ReccordSOP turns screen recordings into structured Standard Operating Procedures. Record how you do something once, and AI transcribes it, pulls out the steps, and writes a document your team can follow, complete with screenshots taken straight from your recording.
How do I create my first SOP?
Click New SOP in the sidebar, pick a department, then either upload a screen recording or start writing from scratch. AI transcribes the recording and builds a structured SOP in about 1 to 3 minutes. You can edit anything before publishing.
What's in an AI-generated SOP?
Step-by-step instructions written from your narration, plus screenshots pulled automatically from key moments in the video. Wherever you click, ReccordSOP highlights the button or field on the screenshot so readers know exactly where to look. You can edit, reorder, or remove anything.
Departments
What are departments?
Departments are how you organize your team: Customer Support, Fulfillment, Marketing, and so on. Each SOP belongs to a department, and only people in that department see its published SOPs.
How do I create a department?
Click Manage in the sidebar, then + create. Type the department name and hit Create. Admins can create and rename departments.
Can someone be in multiple departments?
Yes. Someone might be in both Customer Support and Operations, and they will see the SOPs from all of their departments.
Roles & Permissions
What roles are there?
Four. A Workspace Admin manages everything across every department. Inside a department, a Head can create, edit, publish, and delete SOPs and manage the department's members. A Contributor can create SOPs and edit their own, but cannot publish, delete, or manage members. A Member has read-only access to the published SOPs in their departments.
What does each role see?
Admins, Heads, and Contributors get the full dashboard where SOPs are created and edited. Members get a clean, read-only view with just the published SOPs from their departments. Drafts are only visible to admins, the department head, and the contributor who created them.
Can someone have different roles in different departments?
Yes. You might be the Head of Customer Support, a Contributor in Marketing, and a Member of Operations. Permissions are set per department.
Your Team
How do I invite someone to my team?
Open Settings, then Team, and click Invite. Enter their email, choose a department and a role (Head, Contributor, or Member), and send. They receive an email with a link to join your workspace. Only admins can send invites.
How do I add someone to a department or change their role?
Open the department from Manage in the sidebar, then add a person by email and choose their role. Adding someone who is already in your workspace simply updates their role for that department.
Who can manage the team?
Admins manage the whole workspace: they invite people, create departments, and can change any role. A department Head manages the members of their own department.
Creating & Managing SOPs
What's the difference between draft and published?
A draft is visible to admins, the department head, and the contributor who created it. When you publish, everyone in that department can see it.
Can I see past versions of an SOP?
Yes. Open an SOP and click History. You will see every saved version with who changed it and when. Turn on the diff to see exactly what was added or removed, highlighted line by line, and restore any older version with one click. Version history is included on every plan.
What can I upload, and how long can a recording be?
Video: MP4, WebM, or MOV. Audio: MP3 or WAV. Files can be up to 500MB. Recording length depends on your plan: 10 minutes per recording on Free, 30 on Team, 60 on Business.
How long does AI generation take?
Usually 1 to 3 minutes depending on the recording length. You can watch the progress as it runs.
How do I delete an SOP?
Admins and department heads can delete an SOP from its editor. Deletion is permanent: the SOP and its version history are removed and cannot be recovered.
Keeping SOPs Current
What is freshness tracking?
Every SOP shows a freshness badge based on how long it has been since its last update: Fresh, Aging, Review soon, or Stale once it passes 90 days. It is a quick visual cue for what needs a look. Freshness tracking is on the Team and Business plans.
What is drift detection?
Drift is the gap between what an SOP says and how the work is actually done now. Open an SOP and run a drift check by uploading a fresh recording of the same task. AI compares the two and reports what changed, added, removed, reordered, or edited steps, with a severity rating, so you know whether the document still matches reality.
Team Tools
How do read receipts work?
Open a published SOP and click Mark as read to acknowledge it. Heads and admins can see who has acknowledged an SOP and when, which is useful for proving the team has read a required procedure.
What is Ask AI?
Click Ask AI in the sidebar and ask a question in plain language, like 'how do we process a refund'. ReccordSOP answers from your own SOPs and links the sources it used. It only searches the SOPs you have access to. Members get a read-only version in their view.
Can I start from a template?
Yes. Open Templates to browse a library of ready-made SOPs across departments like Customer Support, HR, IT, and Operations. Pick one and it creates a new SOP you can edit and make your own.
Is there an activity log?
Yes. Admins can open Activity in the sidebar to see a full history of the workspace: SOPs created, edited, published, and deleted, members added or removed, invites sent, and more, newest first.
Plans & Billing
What's included in the free plan?
3 SOPs per month, 1 user, recordings up to 10 minutes, version history, and PDF export with a small watermark.
What do paid plans add?
Team ($19 per user per month, minimum 5 users) gives you 50 SOPs per user each month, recordings up to 30 minutes, folders, public shared links, freshness tracking, and watermark-free PDF export. Business ($29 per user per month, minimum 5 users) is Team with higher limits: 200 SOPs per user each month and recordings up to 60 minutes, for teams documenting at higher volume.
How do I export a PDF?
Open an SOP, click Download PDF, and save it from your browser's print dialog. On the free plan the PDF includes a small watermark; paid plans export without one.
How do I upgrade?
Go to Settings in the sidebar and choose your plan. You can manage your billing anytime from the same page.
Ready to record your first SOP?
Free plan includes 3 SOPs per month. No credit card required.
Start for free