Six questions about one process, the way it actually runs today, not the way it's supposed to. Ninety seconds. No email, no signup. The honest answer is sometimes no, and we'll tell you what to do instead if that's yours.
Whoever touches it in a normal week, not just who's assigned to it.
SOP software solves a coordination problem: multiple people doing the same thing differently, on a process that keeps changing, with real cost when the one person who knows it is unavailable. If none of that describes your process, a tool won't fix anything a shared doc and a habit can't. This check scores exactly those signals, nothing else. It doesn't ask about budget, team size in general, or how “serious” you are about ops. Small, stable teams running one process the same way every time should score low, and that's correct.
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