SOP SOFTWARE FOR SHOPIFY DTC OPS TEAMS
Record any process in Klaviyo, Gorgias, Recharge or your own admin. AI generates the SOP. Record it again months later and we'll show you exactly what drifted. The only SOP tool that keeps your docs honest.
Free plan includes 3 SOPs. No credit card required.
Starter templates for the DTC stack
Record
Your screen, narrated or silent
AI writes
Steps, screenshots, decision points
SOP
Published to the right team
Drift check
Re-record later, see what changed
ReccordSOP is an AI standard operating procedure tool built for Shopify direct-to-consumer brands. Record any process on your screen, narrate what you're doing, and ReccordSOP generates a structured SOP with numbered steps, screenshots, and decision branches. Re-record the same process six weeks later and our drift detection compares the two, flagging exactly what changed.
The tool is built around the operations stack DTC brands actually use: Klaviyo flows, Gorgias macros, Recharge subscription configs, Loop Returns policies, ShipBob routing rules. SOPs aren't generic documentation; they're the playbook your team runs at peak.
Record once. AI writes it. Re-record later and the drift check flags what changed.
How it works
Record your screen, paste a transcript, or write from scratch. Whatever fits the process you want to document.
Our AI transcribes, extracts steps, identifies decision points, and embeds screenshots from the video with click highlights.
Edit in a rich text editor, assign to a department, and your team can access it instantly. Share via link or PDF.
How to process a refund
v3 · FreshRecord the process again and ReccordSOP flags exactly which steps changed. Your docs stay honest.
Step 4 changed
Submit via Stripe dashboard
Submit via the new billing portal
+ New step: log the refund in the tracker
What makes us different
Record the process again months later. AI compares it to the SOP and shows you exactly what changed: new steps, removed steps, different tools. Other tools just overwrite the old SOP. We show you the diff.
03 · Verify the refund amount
−Submit via Stripe dashboard
+Submit via the new billing portal
05 · Notify the customer
Every save creates a snapshot. See exactly what changed between any two versions with word-level highlights. Restore any past version in one click.
Refunds over $200 $500 need manager approval.
Every SOP has a freshness score. Green when recent, red when stale. Know exactly which SOPs need attention before your team follows outdated procedures.
AI capabilities
Three different AIs work together so you can create, query, and refine SOPs without writing a word.
AI pulls the right frame at each step and highlights the element being clicked. Works in any application, not just the browser.
Do not want to talk while recording? It reads the screen rather than your voice.
Or skip recording entirely. Paste a transcript, rough notes, or an existing doc.
Numbered steps, prerequisites, screenshots and decision branches, assembled without you writing a word.
One click reviews for clarity, missing prerequisites, and ambiguous steps, then shows a diff.
Across 29 categories, built for the DTC stack. Never start from a blank page.
Nobody has to know which document holds the answer. Questions get answered from your own SOP library rather than the open internet.
How do I process a refund over $200?
Escalate to the ops lead first. Refunds above $200 need approval before you issue them.
Built for teams
Engineering sees Engineering SOPs. HR sees HR SOPs. Admins, owners, editors, and viewers have clear permissions.
Publish any SOP with a unique URL. Clients, contractors, and new hires read it instantly with no account required.
Mark SOPs as required reading. See exactly who has acknowledged each one. Critical for compliance and onboarding.
Turn any SOP into a run: assign it and your team ticks off each step while you watch progress fill in. Set it to repeat weekly or monthly and a fresh checklist goes out on its own.
Every change is logged: who created what, who published, who deleted. Admin-only view of all workspace activity.
Add a teammate by email and role. They get an invite link, set their password, and join the right department automatically.
Record straight from your browser: click the toolbar icon, hit record, and keep working in another tab. Stop and your SOP starts generating automatically.
Install for Chrome →Pricing
Transparent per-user pricing. 3 user minimum on the paid plan.
Higher AI conversion volume, longer recordings, or something specific to how your team works — tell us what you need and we’ll set it up.
Talk to usFAQ
Every team has processes that drifted from the docs. ReccordSOP catches that, so your team follows what actually works, not what someone wrote six months ago.
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